The Systems24 Solution

Thanks to innovative processes, we offer a comprehensive support and management of your Desktops, Laptops, Mail Systems, Servers, Networks for a fixed monthly cost calculated from the number of desktops, servers and network devices.

"1 Price" for a unique pricing model

    • Fixed monthly price calculated from a service catalog
    • Unlimited and unbiased IT Management and Support
    • Non-duplicated costs, no extra cost to manage warranted hardware.

"1 Button Support" on your desktop

    • One "virtual button" to contact your support through 3 channels
    • One click to check ongoing status on submitted incidents
    • Quick options (chat or get a call from your IT support, keyboard shortcuts...)

"1 Stop Service"

    • A single IT interface with other vendors by insuring first level support
    • Mix blend of online/onsite support according your needs
    • Catalog of services with pricing and detailed Service Level Agreement
    • All IT scope covered.

Our consultation process involves fully understanding your I.T. configuration and user requirements. This information allows us tailor our proven solutions to meet your needs and calculate a fixed monthly cost unique to your network. We will also provide you with a number of documents/systems to make the process easier going forward.

Please contact us to receive our detailed service catalog covering:

    • Desktop-Laptop: Windows OS, Mail, Utilities, Windows Office...
    • Server: Mail, SQL, Storage, Back-up plan...
    • Network: LAN, VPN...
    • Security: Firewall, Anti-virus
    • Communication: IP Phone, Smartphone...
    • Business applications: first level support...