The Systems24 Solution
Thanks to innovative processes, we offer a comprehensive support and management of your Desktops, Laptops, Mail Systems, Servers, Networks for a fixed monthly cost calculated from the number of desktops, servers and network devices.
"1 Price" for a unique pricing model
Fixed monthly price calculated
from a service catalog
Unlimited and unbiased IT Management and Support
Non-duplicated costs, no extra cost to manage warranted
hardware.
"1 Button Support" on your desktop
One "virtual button"
to contact your support through 3 channels
One click to check ongoing status on submitted incidents
Quick options (chat or get a call from your IT support,
keyboard shortcuts...)
"1 Stop Service"
A single IT interface
with other vendors by insuring first level support
Mix blend of online/onsite support according your needs
Catalog of services with pricing and detailed Service
Level Agreement
All IT scope covered.
Our consultation process involves fully understanding your
I.T. configuration and user requirements. This information allows
us tailor our proven solutions to meet your needs and calculate
a fixed monthly cost unique to your network. We will also provide
you with a number of documents/systems to make the process easier
going forward.
Please contact us to receive our
detailed service catalog covering:
Desktop-Laptop: Windows OS, Mail, Utilities, Windows
Office...
Server: Mail, SQL, Storage, Back-up plan...
Network: LAN, VPN...
Security: Firewall, Anti-virus
Communication: IP Phone, Smartphone...
Business applications: first level support...
